Frequently Asked Questions (FAQ)


Find out everything you need to know about opening an account with Baxia Markets or view the most commonly asked questions.

Account Verification Requirements

When opening a bank account, you usually need to take some form of ID into the bank branch. Baxia Markets isn't any different. As a regulated financial institution we are required to know our customers and who's using our service.

We usually verify your identity with a Photo ID and Proof of Address document(s). Depending on where you live and the type of account you are opening, we will ask you to verify your identity. If you are looking to open an account for a corporation, we will additionally need to verify all the information about the entity as well.

When you fill out the application we will let you know exactly the type of documents we need from you.


The types of documents we accept are:


A valid Photo ID document can be:

  • Government - issued photo ID

  • Passport (photo page only)

Photo ID requirements:

  • Must have full name and date of birth

  • Must be valid

  • Must be in colour and a high resolution image with all details clear


A valid Proof of Address document can be:

  • Utility bills: gas, electric, or phone

  • A bank or credit card statement (photo/scan of a physical letter or PDF of statement)

  • Any other government or financial institution-issued document

  • Please Note: Bank Books are not accepted as a valid Proof of Residence

Proof of Address requirements:

  • Must be less than three months old and show the full document

  • Must show name and residential address

  • Name and residential address on the document must match the application form

  • Must show a provision of services, such as money owed or paid